Installing the POS client

Modified on Wed, 24 May 2023 at 11:51 AM


 This article will detail how to install and configure the Cloud Retailer POS.


  • Step 1: Installing Cloud Retailer POS
  • Step 2: Configuring Cloud Retailer POS
  • Step 3: Basic Troubleshooting 

Step 1: Installing Cloud Retailer POS

1.1 Login to your Cloud Retailer back office

1.2 Navigate to Admin

1.3 Search for and select Download latest POS full installer


1.4 Alternatively, you may also right-click on the Download latest POS full installer link, select Copy link address from the options

1.5 Open a browser and paste the copied lin

1.6 Run the installer and follow the instruction

Step 2: Configuring Cloud Retailer POS

2.1 Once you've reached the Cloud Retailer Sync Configuration page, fill out the following fields:


    Company Name: use the company instance name, that is: demoliquor if the back office instance is                                                               

    Device Sync Port: 443

    Device Sync Token: Follow the below steps to get the sync token

               a.  Click on the Admin tab > Device / Register list

               b.  Click on the register you need the token for and click Edit Selected Register

            c. Scroll down until you see the Register Synchronization section. The Device Sync Token the installer is asking for is the Authentication Token 

2.2 When the installer completes make sure you check the box that says "Launch Cloud Retailer Configuration Editor (see below)

2.2  You'll now see our synchronization utility. This process runs in the background automatically after the first synchronization of your POS. Click the Update button to start. Depending on the size of your database. This can take a few minutes.

2.3  Once the sync finishes you should see a message that says "Success with no warnings". You can now close this and open the POS application (shortcut located on the desktop).

If the register does not sync or you need help with this process, please give us a call. There is a $90 flat fee for installation assistance.

Step 3: Basic Troubleshooting

Getting a Security Warning message when trying to install the Cloud Retailer POS Client?  This video covers what do:

You can also follow the 2 steps in the images below to bypass the error message:  

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