Overview

   A Key Performance Indicator (KPI) is a quantitative value used for performance evaluation.

Procedure

Here is a break-down of what our audit KPI contains.

• No Sale Count
  The number of times the cash drawer was opened.
  
  
• Canceled Transaction Count
  The number of times a transaction was canceled
  
  
• Item Corrections
  The number of times a product was added to a transaction with a quantity of zero.
  
  
• Discount Quantity
  The number of times a product was sold at a discounted price.
  
  
• Negative Dollar Items
  The number of times a product was sold at a negative price.
  
  
• Unique Customers
  The number of unique customers.
  
  
• Negative Quantity Items
  The number of times a product was sold at a negative quantity.
  This is often used for product exchanges. This is not considered a return.
  
  
• Returns
  The number of times when a previous transaction was recalled and partially returned while using the "Partially Return" button.
  
  
• Post Voids
  The number of times a transaction was recalled and all products where returned while using the "Void Transaction" button.
  
  
• Manual Inventory Adjustments
  The number of times a product's inventory was adjusted manually.
  
  
• Over / Short
  The number of times registers have reported over or short.

References