Supported Card Defender Payment Terminals

Modified on Tue, 07 May 2024 at 10:20 AM

Overview:

The following terminals are supported by Cloud Retailer / Electronic Payments for RMS.



Active Models:

See the table below for details on if a terminal is supported with a given processor.

 

Does this processor support this payment terminal?
Terminals
NAB
HeartlandTSYS
First DataAdditional Notes
PAX S300
SUPPORTEDSUPPORTED
SUPPORTED
SUPPORTED
End-of-Life
PAX A35SUPPORTEDSUPPORTEDSUPPORTEDSUPPORTED

PAX Aries 6
(not recommended)
SUPPORTED
SUPPORTED

SUPPORTED
⚠️ Network issues: Not recommended for use (billable support)
PAX Aries 8SUPPORTED
SUPPORTED
SUPPORTED
SUPPORTED



End-of-Life Models

  • PAX MT30 
  • PAX D200 
  • PAX D210 
  • PAX PX5 
  • PAX PX7
  • PAX S300 (Feb 1, 2024)
  • PAX Aries 6 (Feb 1, 2024)



Payment terminal replacements

  • Replacing an existing PAX s300 may be replaced with the same model. However, you'll need to replace it with an Android device (i.e. PAX a35) when changing VAR parameters (e.g. MID, etc...).
  • An Android terminal should replace any Android payment terminal.
  • Any new payment terminal configuration work such as for a new lane, new location, or new Cloud Retailer customers requires an Android payment terminal.



S300 and Aries 6 End-of-Life

PAX officially announce the End-of-Life of S300 and Aries6 products.  They will not be fixing possible bugs after Feb 1, 2024. From a Card Defender support perspective. this means that:


1. It is hypothetically possible that an issue could arise on these devices that would render them unusable and RITE would be unable to support.

2. That we reserve the right to bill for attempted Card Defender support stemming from any issues with these devices kept in active service after this end of life, including diagnosing. 

3. RITE will officially not support these terminals at all after Feb 1, 2025. This date is subject to change based on PAX's direct support.  


From PAX:

FINAL ORDER DATE: With the release of this notice, no new orders for any S300, S80, SP20, SP30, and Aries6 part numbers can be placed. Current orders have or will be fulfilled as remaining inventory allows.  


END-OF-DEVELOPMENT DATE: There will be no new PAX-sponsored software development or application enhancements after the release of this notice. PAX will however continue to issue bug fixes for critical issues for 1 year, or until 01-February-2024. 


END-OF-SERVICE DATE: 2 years after the last ship date. 




SPECIAL NOTE:

Changing processors/ merchant services can be expensive!
Did you know that we offer multiple ways to eliminate both upfront and ongoing fees for changing processors/ merchant services companies?

You may qualify for some or ALL of the following:

✅ No change fee (normally $390). ✅ Waiving of ongoing monthly fees (normally $15 a month per terminal) ✅ Free payment terminals with lifetime warranties (normally $490 per terminal) ✅ 4 free hours of premium support services every 90 days (normally $672) ✅ 95% reduction in fees that you are currently paying for credit card processing/ merchant services (Look at your last statement - if you paid $2,000 in credit card processing/ merchant services fees last month, then your next statement could only be $100!).

Contact our team at sales@cloudretailer.com or 888-267-7483 to see if you qualify or visit https://www.cloudretailer.com/dualprice-pos to learn more and self-schedule time to chat with us.


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