As an additional security measure, users who have not logged in to Cloud Retailer for 90 days are automatically deactivated.
This article covers how to disable this process.
- Log in to your Cloud Retailer instance
- Go to Admin
- Search for View existing users
- Select the user in question and click on Edit Selected Employee(s) button
5. In the Employee Tags Form section, add the IgnoreEmployeeDeactivate tag. Please note that tags are case-sensitive so ensure that you are typing the words exactly as above.
If you are unable to see the Employee Tags Form section - please contact our support team.
7. Click the Save button
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