This article will explain the basic process of how to process a Gift card as a donation or free of cost.


Here are the instructions:


  • Step 1: Create the item "Gift Card Donation" 
  • Step 2: Process the Gift Card Donation in the POS


Step 1: Create the item " Gift Card Donation"

  • Open BO
  • Go to Product Catalog | Create a new product
  • Make sure it is a non-inventory item


Step 2: Process the Gift Card Donation in the POS 

  • Login to CR POS
  • Enter the Gift Card and amount to be given as a donation (ex. $100)
  • Enter the Gift Card Donation item and put a negative sign on quantity (this signifies a return value on the GC) and enter the corresponding amount (see example below)


  • Complete the transaction.


References