How to process Gift Card as free item or donation

Modified on Wed, 31 Jan at 2:35 PM

This article will explain the basic process of how to process a Gift card as a donation or free of cost.

Here are the instructions:

  • Step 1: Create the item "Gift Card Donation" 
  • Step 2: Process the Gift Card Donation in the POS

Step 1: Create the item " Gift Card Donation"

  • Open BO
  • Go to Product Catalog | Create a new product
  • Make sure it is a non-inventory item

Step 2: Process the Gift Card Donation in the POS 

  • Login to CR POS
  • Enter the Gift Card and amount to be given as a donation (ex. $100)
  • Enter the Gift Card Donation item and put a negative sign on quantity (this signifies a return value on the GC) and enter the corresponding amount (see example below)

  • Complete the transaction.


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