General

Support Covered by Subscription Fee
Overview STANDARD SUPPORT The standard Cloud Retailer subscription includes a base level of service, including: Any issue that is classified as a...
Fri, 11 Jun, 2021 at 3:36 PM
Benefits of a dedicated tech
Overview     There are two ways you can work with our team for technical services:. Procedure 1)  You can use our standard support - at which point yo...
Wed, 9 Jun, 2021 at 4:14 PM
Best practices for using the template database
Overview     If you are a beer/wine/liquor store that is a new store or transitioning from no/little technology, you may not have a database containing you...
Wed, 9 Jun, 2021 at 4:17 PM
Cancellation Policy
Overview Effective Date: 8/1/2018 We at RITE (“we”, “us”, “our”), creators of Cloud Retailer, take pride in delivering top-notch products and services....
Wed, 9 Jun, 2021 at 4:20 PM
Cloud Retailer Infrastructure FAQ
Overview     Cloud Retailer is an application that partly resides on your location POS stations and partly lives in the Cloud.  This document was created t...
Wed, 9 Jun, 2021 at 4:24 PM
Cloud Retailer Versus On Premise POS
Overview Cloud-based technology is where a group of businesses that use the same technology tools shares infrastructure that is hosted somewhere outside of...
Wed, 9 Jun, 2021 at 4:28 PM
Cloud Retailer Pure POS
Overview Pure POS is an optional Module for Cloud Retailer with the following features.  Limit Windows users from accessing any programs outside of y...
Wed, 9 Jun, 2021 at 4:31 PM
Covid Tips From Fellow Retailers
Overview It is no secret that most non-essential retailers are closed to walk-in customers. Here are some tips on staying busy and planning for re-openi...
Wed, 9 Jun, 2021 at 4:32 PM
Database Conversion Considerations
Overview     In many cases, we convert a user's old POS system database to Cloud Retailer.  When we do so there are a few things to consider:. Pro...
Wed, 9 Jun, 2021 at 4:34 PM
End User License Agreement
Overview THIS IS A LEGAL AGREEMENT BETWEEN YOU AND RETAIL INFORMATION TECHNOLOGY ENTERPRISES, INC. ("RITE"), LOCATED AT 1001 2ND STREET S. STE...
Wed, 9 Jun, 2021 at 4:35 PM