General

Support Covered by Subscription Fee
Overview STANDARD SUPPORT The standard Cloud Retailer subscription includes a base level of service, including: Any issue that is classified as a...
Fri, 11 Jun, 2021 at 3:36 PM
Benefits of a dedicated tech
Overview     There are two ways you can work with our team for technical services:. Procedure 1)  You can use our standard support - at which point yo...
Wed, 9 Jun, 2021 at 4:14 PM
Best practices for using the template database
Overview     If you are a beer/wine/liquor store that is a new store or transitioning from no/little technology, you may not have a database containing you...
Wed, 9 Jun, 2021 at 4:17 PM
Cancellation Policy
Overview Effective Date: 8/1/2018 We at RITE (“we”, “us”, “our”), creators of Cloud Retailer, take pride in delivering top-notch products and services....
Wed, 9 Jun, 2021 at 4:20 PM
Cloud Retailer Infrastructure FAQ
Overview Cloud Retailer is an application that partly resides on your location POS stations and partly lives in the Cloud.  This document was created to he...
Wed, 22 Dec, 2021 at 12:27 PM
Cloud Retailer Versus On Premise POS
Overview Cloud-based technology is where a group of businesses that use the same technology tools shares infrastructure that is hosted somewhere outside of...
Wed, 9 Jun, 2021 at 4:28 PM
Cloud Retailer Pure POS
Overview Pure POS is an optional Module for Cloud Retailer with the following features.  Limit Windows users from accessing any programs outside of y...
Wed, 9 Jun, 2021 at 4:31 PM
Covid Tips From Fellow Retailers
Overview It is no secret that most non-essential retailers are closed to walk-in customers. Here are some tips on staying busy and planning for re-openi...
Wed, 9 Jun, 2021 at 4:32 PM
End User License Agreement
Overview THIS IS A LEGAL AGREEMENT BETWEEN YOU AND RETAIL INFORMATION TECHNOLOGY ENTERPRISES, INC. ("RITE"), LOCATED AT 1001 2ND STREET S. STE...
Wed, 9 Jun, 2021 at 4:35 PM
ESET Anti Virus
Overview ESET Anti-Virus is an optional service that is available with your Cloud Retailer subscription. When you subscribe to this service, we centrall...
Wed, 9 Jun, 2021 at 4:36 PM