How to Use the Cloud Retailer Help Desk
Advice on how to navigate and use the Cloud Retailer Help Desk/Knowledge Base
Overview A quick overview of how to use the online Cloud Retailer Help Desk/Knowledge Base Here is a video showing the main parts of the Cloud ...
Thu, 28 Jul, 2022 at 2:19 PM
Overview If you just signed on to put Cloud Retailer in your store, here is a video highlighting what will happen next, important resources to note, and ti...
Wed, 3 Aug, 2022 at 5:29 PM
Overview How you can create your own support tickets and/or check on the status of a support ticket. Procedure - Create a Ticket Log in to https://he...
Wed, 30 Nov, 2022 at 11:05 AM
Overview If you use Google Chrome, there are options to view the Cloud Retailer Help Desk and Videos in other languages. Note that the translations may not...
Mon, 15 Aug, 2022 at 12:06 PM
Overview How you can register for free to receive email alerts when there are service interruptions to the Cloud Retailer point of sale software, credit ca...
Mon, 10 Oct, 2022 at 11:34 AM
Overview Registration to use the Cloud Retailer Help Desk is optional but is also free and only takes one minute. This is a great way for you to enhance su...
Wed, 30 Nov, 2022 at 11:04 AM
This article provides guidance for the CSLs if a call should be handled by Rite or is better handled by the processor. Card Defender Request Rit...
Tue, 21 Mar, 2023 at 5:05 PM