How do I change the "From" on an emailed document?

Modified on Thu, 5 Jan, 2023 at 9:37 AM

Overview

    Documents that are emailed will have a default "from" email of "[email protected]". This setting is specific to each document and you can change this to fit your specific business needs. 


Procedure

Here is how you can change the From address on an emailed document.
In this example, we will be using the Email Sales Receipt document.

  1. Navigate to Admin > Document Templates.
  2. Search for and edit the document you wish to change, in this case, it is Email Sales Receipt.
  3. Under the email settings section, locate the "From" field and update it to the email address you desire.
  4. Click [Save].

You may need to close and reopen your point of sale after saving your changes.


Average Time to Complete

5 minutes


References

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article