Getting help!

Modified on Wed, 10 May, 2023 at 4:10 PM



Here you can search and find articles that discuss the functions of the Cloud Retailer system. There are over 100 articles on various topics. Very helpful!

Click here for more information on how the support portal works as well as watch a video overview!


Have an idea for a feature or function you'd like to see us add to the app? Request it by clicking here! We value your feedback!

BEST WAY TO REACH US - EMAIL / CALL US / / 320-230-2282

If you are having an emergency, call us and use the phone system to choose the emergency options. We do not actively monitor email or text messages outside of standard business hours.

When working with our technical team, do not call/text/email any member of the team specifically - use our general phone and/or email and simply address the communication to the specific person you need to work with. This way, our dispatch team will also see the communication and will be able to manage the request to ensure that you get a timely response and that your communication is not missed.

Some members of our team use text messaging to communicate with clients. Text messages and emails are typically not responded to outside of normal business hours. If you're having an emergency, dial our support line and choose the emergency option.


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