How to disable the email sales receipt in the past receipt window

Modified on Sun, 15 Jan, 2023 at 2:28 PM

There are times when you don't use the email receipt functionality of the POS and you want to disable it from showing in the past receipts window. 


Note: You may need to log in as an Admin to get the options below. This change affects all the POS, not just one.

  1. Log in your cloudretailer instance ( Ex.
  2. Go to Admin -> Device / register list
  3. Open one of the registers.
  4. Go to the Register Equipment section. Look for the Emailer Device. Click on the box shown below next to the Email Template
  5. On the next window, click on the box beside the Email sales receipt under the document template. See the picture. below.
  6. In the Emailed Sales Receipt document template window, uncheck the Is journaled selection.
  7. Save the setting by clicking on the save button found in the upper left corner of the screen,
  8. Sync each of the POS programs, close, and reopen.
  9. Verify that the next transaction no longer shows the email receipt.

Average Time to Complete

10 minutes


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