Automatically tender when totals are greater than the amount owed

Modified on Tue, 28 Jun, 2022 at 1:31 PM


With Cloud Retailer, you can configure the tender window to force the user to click OK after they've entered a tender amount OR you can make the system automatically tender the transaction once the amount entered by a cashier exceeds the amount owed.  Most users like the speed and simplicity of the "Auto Validate Tenders" functionality though some like the idea of having a cashier confirm before the tender executes.  Either way - you can control how this functions.


  1. Go into the back office app > Admin tab > Device / register list. 
  2. Select one of your POS stations and then go into its properties. 
  3. Find the "Auto Validate Tenders" check box.
  4. Either toggle this on or off based on your desire. 
  5. Allow the POS about 1 minute to synchronize and then exit the POS application and reopen. 

We recommend trying the change out on a single station before making the change to all stations and definitely train your cashiers on the new workflow as it can be a subtle but surprising change!

Here is a video showing the above procedure:

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