Point of Sale

Account Payment Made Incorrectly
Overview         Occasionally you may ring up an Account Payment incorrectly and you may be wondering what you can do to correct this. Procedure This ...
Mon, 7 Jun, 2021 at 8:29 AM
Automatically tender when totals are greater than the amount owed
Overview With Cloud Retailer, you can configure the tender window to force the user to click OK after they've entered a tender amount OR you can make ...
Tue, 8 Jun, 2021 at 11:39 AM
Can't View Customer Purchase History
Overview If you find that you are not able to view a customers purchase history for certain users at the POS there is a way to correct this. Procedure ...
Tue, 8 Jun, 2021 at 11:41 AM
Capabilities of POS when the internet is unavailable / offline
Overview This article will overview the offline capabilities of the cloud retailer POS. Procedure If there is no internet or network connectivity at a...
Tue, 8 Jun, 2021 at 11:43 AM
Changing / setting quantities at the POS
Overview At the POS there are a number of ways to set the quantity of the products you're selling to your customers.  Here are the options: Proced...
Tue, 8 Jun, 2021 at 11:46 AM
Configure Printers for the POS
Overview You may decide that you need a new printer whether it is a receipt printer or a standard full-page printer. If this happens you will want to chang...
Tue, 8 Jun, 2021 at 11:51 AM
Creating Discount Buttons (Manual Discounts)
Overview    This article will outline how to create discount buttons at the POS.   Procedure Summary There are two types of discount buttons (manual ...
Mon, 7 Jun, 2021 at 2:28 PM
Creating filtered product or customer lookup grids
Overview    With Cloud Retailer you can create a POS button that a cashier can click to bring up a product/ customer search OR you can create a filtered li...
Mon, 7 Jun, 2021 at 2:31 PM
Creating Kit Items
Overview     Beginning in version 2.10.9 of Cloud Retailer, we have created the ability to have a 'Kit' type item. This article will cover the ba...
Mon, 7 Jun, 2021 at 2:38 PM
Creating Refund Products
Overview     In some cases, you may want to have an item that you use to provide a special type of refund for a customer.  An example would be if you neede...
Mon, 7 Jun, 2021 at 2:39 PM