Back Office - Customers

Why Deposits don't show up in a customer's purchase history
Overview     This is because Deposits are not considered "purchases" they are money set aside to go towards a future purchase in the form of an o...
Wed, 9 Jun, 2021 at 8:21 AM
Export Customer Data
Overview    This article will detail exporting customer data from Cloud Retailer.   Procedure To export all your customer data: From your back offi...
Tue, 8 Jun, 2021 at 2:36 PM
How do I merge multiple customer accounts?
Overview     There are times you may end up with multiple customer accounts. You can easily merge the accounts from the Customers page. Procedure M...
Tue, 8 Jun, 2021 at 3:05 PM
Setting up required customer fields
Overview     You can require your users to populate certain fields with data when creating new customer accounts with Cloud Retailer.  To do this you need ...
Tue, 8 Jun, 2021 at 5:04 PM
Joining a customer to an existing loyalty program
Overview Occasionally, there will be situations where multiple customers might like to share loyalty points. An example would be a couple who shops separat...
Wed, 7 Jul, 2021 at 11:52 AM