Back Office - Loyalty
Overview By default, redeemed loyalty points do not return to the customer’s balance after voiding or returning a transaction. To allow this functional...
Mon, 17 Apr, 2023 at 3:33 PM
Overview Cloud Retailer's loyalty module is vast. This document attempts to outline some of the things it is and is not capable of. Procedure Wha...
Thu, 5 Oct, 2023 at 10:38 AM
Overview What happens when you have two customers within the same family that would like to share points but they each have their own loyalty account. ...
Tue, 19 Jul, 2022 at 10:42 AM
Overview A loyalty program is something you can use to retain customers and keep them coming back to your stores. The basis of a loyalty program are &...
Thu, 16 Jun, 2022 at 11:40 AM
Overview It is possible to set up a Loyalty Reward which will automatically apply points toward the purchase of an item sufficient to make that item &qu...
Thu, 16 Jun, 2022 at 11:28 AM
Overview This article will detail how to use gift cards as loyalty rewards. Procedure Prerequisites To use gift cards as loyalty rewards, you mu...
Thu, 16 Jun, 2022 at 10:52 AM
Overview This article will go through the basics of creating a list of specific items to earn double points on all/specific days. It is assumed that an ...
Mon, 1 May, 2023 at 8:07 AM
Anniversary The Anniversary Rule Engine should be used to reward a customer based on date milestones. There are three date milestones to choose from the b...
Thu, 14 Mar, 2024 at 9:15 AM
Overview This article will cover the error, "The selected discount cannot be applied at the specified time because of the time filters", shown be...
Thu, 30 Nov, 2023 at 3:44 PM