Back Office - Loyalty

Return Points for Voids and Retur
Overview     By default, redeemed loyalty points do not return to the customer’s balance after voiding or returning a transaction. To allow this functional...
Wed, 23 Jun, 2021 at 9:28 AM
Capabilities of CR Loyalty
Overview     Cloud Retailer's loyalty module is vast.  This document attempts to outline some of the things it is and is not capable of. Procedure...
Wed, 9 Jun, 2021 at 3:23 PM
Combine Loyalty accounts to share points
Overview    What happens when you have two customers within the same family that would like to share points but they each have their own loyalty account.  ...
Wed, 9 Jun, 2021 at 3:24 PM
Creating a loyalty program
Overview     A loyalty program is something you can use to retain customers and keep them coming back to your stores.  The basis of a loyalty program are &...
Wed, 9 Jun, 2021 at 3:27 PM
Setting up Free Reward Items That Consume Points Based on Price
Overview    It is possible to set up a Loyalty Reward which will automatically apply points toward the purchase of an item sufficient to make that item &qu...
Wed, 9 Jun, 2021 at 3:30 PM
Using Gift Cards as Loyalty Rewards
Overview    This article will detail how to use gift cards as loyalty rewards.   Procedure Prerequisites To use gift cards as loyalty rewards, you mu...
Wed, 9 Jun, 2021 at 3:32 PM
Loyalty Program Double Points
This article will go through the basics of creating a list of specific items to earn double points on all/specific days. It is assumed that an existing Loya...
Wed, 25 Aug, 2021 at 9:58 AM
Cloud Retailer Loyalty Program Point Discrepancy
Overview This guide will show you how to fix a discrepancy between a customer's total points as shown in the back office and the total points as shown...
Mon, 13 Sep, 2021 at 9:03 AM