Back Office - Loyalty

Return Points for Voids and Returns
Overview     By default, redeemed loyalty points do not return to the customer’s balance after voiding or returning a transaction. To allow this functional...
Mon, 17 Apr, 2023 at 3:33 PM
Capabilities of the Cloud Retailer Loyalty Module
Overview Cloud Retailer's loyalty module is vast.  This document attempts to outline some of the things it is and is not capable of. Procedure Wha...
Thu, 5 Oct, 2023 at 10:38 AM
Combine Loyalty accounts to share points
Overview    What happens when you have two customers within the same family that would like to share points but they each have their own loyalty account.  ...
Tue, 19 Jul, 2022 at 10:42 AM
Creating a loyalty program
Overview     A loyalty program is something you can use to retain customers and keep them coming back to your stores.  The basis of a loyalty program are &...
Thu, 16 Jun, 2022 at 11:40 AM
Setting up Free Reward Items That Consumes Points Based on Price
Overview    It is possible to set up a Loyalty Reward which will automatically apply points toward the purchase of an item sufficient to make that item &qu...
Thu, 16 Jun, 2022 at 11:28 AM
Using Gift Cards as Loyalty Rewards
Overview    This article will detail how to use gift cards as loyalty rewards.   Procedure Prerequisites To use gift cards as loyalty rewards, you mu...
Thu, 16 Jun, 2022 at 10:52 AM
Loyalty Program Double Points
Overview This article will go through the basics of creating a list of specific items to earn double points on all/specific days. It is assumed that an ...
Mon, 1 May, 2023 at 8:07 AM
Loyalty Rules: Anniversary
Overview The Anniversary Rule should be used when rewarding a customer based on date milestones.  There are three date milestones to choose from the birth ...
Thu, 23 Mar, 2023 at 11:32 AM
The selected discount cannot be applied because of time filters
Overview This article will cover the error, "The selected discount cannot be applied at the specified time because of the time filters", shown be...
Thu, 30 Nov, 2023 at 3:44 PM