Creating content for the customer display

Modified on Fri, 14 Apr, 2023 at 9:38 AM


    With Cloud Retailer, you can create content that can be delivered at the point of sale on the customer-facing screen.  This content can be as simple as presenting a logo or as complex as displaying a video.  Our recommendation for the average user to create really great-looking content easily is to cheat a little; we allow you to use Microsoft PowerPoint, a very simple, well-used tool for creating presentations to build your content.  


Here's what you need to do:

1)  Use PowerPoint to create your slideshow.  On the "Transitions" tab make sure to set the "Advance Slide" option so that a specific slide in the presentation advances to the next slid automatically after a certain number of seconds.  You may have to play with this setting somewhat as it seems the number of seconds does not work out precisely with what the customer sees.

2)  Once you've built a slide show go to "Save As" in PowerPoint and choose the MPEG-4 option.  This will render your slideshow as a video.  Review the output to make sure it's what you want.

3) Navigate to Admin > Admin Catalog > Global Entity Settings > Attachments and add mp4 and html to the list of Allowed Attachment File Types. For Example:

4) Navigate to Admin > Global attachments and select Add new attachment. Select the mp4 video file you made earlier and click Open. Select Save in the top right hand corner.

5) Check the Allow anonymous access box and select Pos in the drop down menu. Right click the link to the attachment you just uploaded and select Copy link address. Paste this link in a Notepad or txt file as we are going to need it later.

6) Open another Notepad, paste the text below into it and replace the text YOUR_VIDEO_URL_HERE with the address captured in step 5. Make sure to only replace the YOUR_VIDEO_URL_HERE text without removing the quotations.
<!DOCTYPE html>
  <meta http-equiv="X-UA-Compatible" content="IE=edge">
  <title>The video</title>
    body {
      margin: 0;
      padding: 0;
      height: 100vh;
      display: flex;
      align-items: center;
      justify-content: center;

    video {
      height: 100%;
      width: 100%;
      object-fit: contain;
  <video controls autoplay loop>
        <source src="YOUR_VIDEO_URL_HERE" type="video/mp4">
    Your browser does not support the video tag.   
7)    Save this file with a .html extension. To ensure it is working, open the saved file and it should open a new browser window with your video playing.
          a) To save the file with a .html extension replace .txt with .html and select save:

8)    Upload this html file as an attachment and save. Ensure POS is selected in the drop down menu and the "Allow anonymous access" box is checked.

9) Your new page is now properly added and you can follow the steps outlined in our Configuring a Customer Display article to display this content on a customer facing display.


Average Time to Complete

40 minutes 

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